I UNDERSTAND DUE TO THE CURRENT CONTAINER SITUATION (WHICH CAN BE FOUND HERE: https://www.bbc.co.uk/news/business-54908129) DELIVERIES ARE SLIGHTLY LONGER THAN USUAL AND STOCK MAY NOT BE ACCURATE ON THE SITE
Deliveries of RAK CERAMICS items to these post codes are delayed and will be longer then the usual time stated due to how busy the pallet network is due to the volume of online shopping because of COVID: KA, PH, G, PA, FK, TR, Pl, TQ, EX, TA, DT - If you live in one of these + want to order a RAK CERAMICS item + would like to know the delivery time for your specific post code please call or email us and we will advise
The website will charge correctly for orders going to England and Wales anywhere else may be required to make a surcharge payment. Please either gives us a call or see our terms and conditions for further information.
We aim to deliver large goods which require a specialist courier within 5 working days, often sooner.
If deliveries are agreed and attempted and you are not in we reserve the right to charge carrige again if nesseacery and if you then choose to cancel the order we will refund less any shipping paid.
All small good will be delivered in 3-5 working days and sometimes sooner depending on the courier used.
If there are any stock issues we will inform customers within 1 working day of you placing your order.
If you need something quick we can sometimes offer express delivery at an additional cost, if you require this please call us.
Deliveries outside the UK or to surcharge areas may take longer and we will advise an approximation where possible.